Toyota Quality Services

Toyota Quality Services

Periodic Maintenance

Toyota Periodic Maintenance Toyota Periodic Maintenance

To ensure that your car stays in perfect running and safe condition, it’s always best to have regular Periodic Maintenance at any Toyota Dealer.

Toyota requires that you bring your car to a Toyota dealer for Periodic Maintenance every 5,000 Km or 3 months whichever comes first.

This will comply with your Toyota’s warranty requirement and will also keep your car in superb and safe running condition, enjoy better fuel economy, longer vehicle life and higher vehicle resale value since it’s Toyota-maintained, and of course, that peace-of-mind you get every time you sit behind the steering wheel.

Toyota recommends that you bring your car in for Periodic Maintenance within 30 days after delivery or 1,000 km whichever comes first.  This will allow Toyota to thoroughly check your vehicle as well as to provide you additional support and assistance that you may need for your new purchase. Labor is FREE for the first 1,000km and 5,000km Periodic Maintenance Service, all you have to pay are the regular maintenance items and materials such as oils & oil filters.

PERIODIC MAINTENANCE WILL ACHIEVE THE FOLLOWING RESULTS:

Early problem detection and repair.

Driving comfort, safety, and peace-of-mind.

Longer vehicle service life.

WHAT HAPPENS TO THE VEHICLE IF PERIODIC MAINTENANCE IS NOT PERFORMED?

The vehicle’s safety level will be reduced or its pollution control will be affected.

It will shorten the service life of the automobile

MAINTENANCE WILL ACHIEVE THE FOLLOWING RESULTS:

Early problem detection and repair.

Driving comfort, safety, and peace-of-mind.

Longer vehicle service life.

6 SERVICE STEPS

STEP 1

Our Maintenance Reminder System staff will set an appointment with you for your scheduled vehicle check-up, either via e-mail or phone.

STEP 2

Bring your vehicle to the dealership at you get queue card and a Service Advisor will assist your appointed time.

STEP 3

Your Service Advisor will take you through a walk-around of your car, so both of you can check, see and agree if there are any additional service your car may need. Additional service can be done during your scheduled service.

STEP 4

All agreed services and additional repair will be done while you relax and wait at the customer lounge or while you enjoy Toyota’s Vehicle Showroom display.

STEP 5

When all the repairs are done, your service advisor will give you the repair order and proof of billing.

Express Maintenance

TREAT YOUR CAR TO A TRUE

1-HOUR EXPRESS MAINTENANCE SERVICE,

JUST C.A.R.!

Toyota Express Maintenance

Call a dealer.

SET YOUR EXPRESS MAINTENANCE SERVICE APPOINTMENT.

Toyota Express Maintenance

Arrive on time.

COME TO THE DEALER 15 MINUTES BEFORE YOUR APPOINTMENT.

Toyota Express Maintenance

Relax & Wait.

ENJOY FREE COFFEE AT OUR LOUNGE WHILE YOU WAIT.

At Toyota, we believe that you should spend more time doing things you love than waiting long hours for car service. That’s why we created the Toyota Express Maintenance Service (EM), the first and only one hour complete Periodic Maintenance Service (PM) available in all Toyota Dealerships nationwide.

Toyota Express Maintenance IMPORTANCE OF PERIODIC MAINTENANCE SERVICE

Only Toyota knows your Toyota, that’s why it’s best to have your car serviced only at Toyota dealers where genuine parts and quality service are guaranteed. We recommend having your car serviced every 5,000 kms or 3 months, whichever comes first, for peace of mind every time you drive. Plus, you enjoy:

  • Excellent running condition
  • Longer vehicle life
  • Better fuel economy
  • Higher resale value

Toyota Express Maintenance WHAT IS TOYOTA EXPRESS MAINTENANCE SERVICE?

Express Maintenance Service is Periodic Maintenance Service made faster. Compared to regular PM which takes at least two hours to perform, EM guarantees one hour service from reception to vehicle release.

BENEFITS OF EXPRESS MAINTENANCE SERVICE:

Toyota Express Maintenance EASY & CONVENIENT

  • 1

    Just call and set an EM appointment at your preferred Toyota dealer at least three (3) days in advance to avail. We  highly recommend afternoon EM appointments for you to avoid the customer rush in the morning. Also, to make sure you don’t miss your appointment, we will call and remind you one (1) day before your scheduled EM.

  • 2

    Arrive on time.

  • 3

    Sit back and relax in our customer lounge as your car will be ready in one hour, newly serviced, washed and vacuumed.

Toyota Express Maintenance GUARANTEED FAST AND QUALITY SERVICE

Your Toyota Dealer will reserve a service bay just for your car and prepare parts needed for your Express Maintenance Service in advance. Plus, three Toyota-certified technicians will work simultaneously on your car using state-of-the-art tools and equipment to guarantee quality service.

Toyota Express Maintenance NO ADDITIONAL COST

We priced Express Maintenance Service the same as regular Periodic Maintenance Service. The benefit to Toyota is it would allow us to maximize our workshop and receive more vehicles.

FREQUENTLY ASKED QUESTIONS:

Q:

Does it really take just one hour?

A:

Yes, the one hour clock starts from the time you sign the Repair Order (RO) prepared by your Service Advisor (SA) up until your SA notifies you that servicing is done.

Q:

Where can I avail EM?

A:

Express Maintenance Service is available at ALL Toyota Dealerships NATIONWIDE.

Q:

What happens if there is an additional job?

A:

We’ll do our best to find the earliest possible time to accommodate you. However, the one hour promised time is not anymore guaranteed. That’s why it’s important that you arrive before your scheduled appointment.

Q:

What happens if I don’t arrive on time?

A:

We’ll do our best to find the earliest possible time to accommodate you. However, the one hour promised time is not anymore guaranteed. That’s why it’s important that you arrive before your scheduled appointment.

Q:

What if I need to cancel my EM Appointment?

A:

Should you not be able to come on your Express Maintenance Service appointment, just call your dealer and have it rescheduled at your most convenient time.

Toyota Abad Santos, Manila

2210 Jose Abad Santos Ave., Manila

DL: (02) 230-1111

Toyota Dealership

Toyota Alabang, Inc.

Alabang-Zapote Road cor. Filinvest Ave. Filinvest City, Alabang, Muntinlupa City.

DL: (02) 370-2888

Toyota Dealership

Toyota Balintawak, Inc.

EDSA cor. V. Ang & Gen. Evangelista Sts., Caloocan City

DL: (02) 366-8901 to 06

Toyota Dealership

Toyota Bicutan, Parañaque

Km. 15 West Service Road, South Superhighway, Parañaque City

DL: (02) 777-9500

Toyota Dealership

Toyota Commonwealth, Inc.

Commonwealth Ave., Quezon City

DL: (02) 952-1021 to 27

Toyota Dealership

Toyota Cubao, Inc.

926 Aurora Blvd., Cubao, Quezon City

DL: (02) 981-6168

Toyota Dealership

Toyota Global City, Inc.

38th St. cor. 11th Ave, Uptown Fort Bonifacio Global City, Taguig

DL: (02) 846-7777

Toyota Dealership

Toyota Makati, Inc.

Ayala Ave. extension cor Metropolitan Ave.

DL: (02) 897-3333

Toyota Dealership

Toyota Manila Bay Corporation

Roxas Blvd. cor. EDSA Ext., Pasay City

DL: (02) 581-6168

Toyota Dealership

Toyota Marikina Service Station

Sumulong Hwy. cor. Toyota Ave., Brgy. Sto. Niño, Marikina City

DL: (02) 981-6000

Toyota Dealership

Toyota North-Edsa

1010 EDSA Quezon City

DL: (02) 927-7215 / 17 / 30 / 39

Toyota Dealership

Toyota Otis, Inc.

1770 Paz M. Guazon St., Paco, Manila

DL: (02) 564-1811 to 20

Toyota Dealership

Toyota Pasig

124 E. Rodriguez Ave., Brgy. Ugong, Pasig City

DL: (02) 238-6777

Toyota Dealership

Toyota Pasong Tamo, Inc.

2292 Pasong Tamo Ext., Makati City

DL: (02) 893-8084

Toyota Dealership

Toyota Quezon Ave., Inc.

728 Quezon Ave., Quezon City

DL: (02) 554-2000

Toyota Dealership

Toyota Shaw, Inc.

304 Shaw Blvd., Mandaluyong City

DL: (02) 532-7429 (532-SHAW)

Toyota Dealership

Toyota Baguio City

Bokawkan Rd. cor. Aguila St., Baguio City, Benguet

DL: (074) 443-6778 / 300-3273 to 74

Toyota Dealership

Toyota Batangas City, Inc.

Diversion Rd., Brgy. Balagtas, Batangas City, Batangas

DL: (043) 300-4088

Toyota Dealership

Toyota Cabanatuan City, Inc.

Km. 118 Maharlika Hwy., Daang Sarile, Cabanatuan City, Nueva Ecija

DL: (044) 463-8481 to 87

Toyota Dealership

Toyota Calamba, Laguna, Inc.

National One Hwy., Brgy. Turbina, Calamba City, Laguna

DL: (049) 508-3443

Toyota Dealership

Toyota Camarines Sur, Inc.

624-B National Rd., Pili, Camarines Sur

DL: (054)477-2526

Toyota Dealership

Toyota Dagupan City, Inc.

Diversion Rd., Bgy. San Miguel, Calasiao, Pangasinan

DL: (075) 517-2026 - 28

Toyota Dealership

Toyota Dasmariñas-Cavite

Aguinaldo Hwy., Bo. Salitran, Dasmariñas City, Cavite

DL: (02) 581-6000 / (046) 481-0000

Toyota Dealership

Toyota Isabela, Inc.

Km. 321 Maharlika Hwy., Brgy. Malapat, Cordon, Isabela

DL: (78) 305-3106

Toyota Dealership

Toyota La Union

Manila North Rd., Bauang, La Union

DL: (072) 705-8007 to 08 / 607-3501 to 02

Toyota Dealership

Toyota Lipa, Batangas

Lot 1-A-2, Magnificat Complex, Pres. J.P. Laurel Highway, Brgy. Banal-Banay, Lipa City, Batangas

DL: (043) 757-0211

Toyota Dealership

Toyota Marilao, Bulacan, Inc.

MacArthur Hwy., Abangang Sur, Marilao, Bulacan

DL:(044) 815-8778

Toyota Dealership

Toyota Plaridel, Bulacan

9001 Purok 1, Parulan, Plaridel, Bulacan

DL: (044) 794-1888

Toyota Dealership

Toyota Puerto Princesa City, Inc.

National Hwy., Brgy. Tagburos, Puerto Princesa City, Palawan

DL: (048) 717-8200 to 8299

Toyota Dealership

Toyota San Fernando, Pampanga, Inc.

Olongapo-Gapan Rd. San Fernando City, Pampanga

DL: (045) 961-1188

Toyota Dealership

Toyota San Pablo, Laguna, Inc.

15 A Manila East Rd., Brgy. Dolores, Taytay, Rizal

DL: (02) 584-4743

Toyota Dealership

Toyota Taytay, Rizal, Inc.

15 A Manila East Rd., Brgy. Dolores, Taytay, Rizal

DL: (02) 653-7222 / (02) 995-3096

Toyota Dealership

Toyota Bacolod City

Araneta St., Gardenville Subdivision, Bacolod City, Negros Occidental

DL: (034) 444-1811 to 12

Toyota Dealership

Toyota Cebu City, Inc.

32 M.J. Cuenco St., Cebu City, Cebu

DL: (032) 253-1161 to 68

Toyota Dealership

Toyota Mandaue North, Cebu

Rizal St., Tabok, Mandaue City, Cebu

DL: (032) 345-8670

Toyota Dealership

Toyota Mandaue South, Cebu

Ouano Ave., North Reclamation Area, Mandaue City, Cebu

DL: (032) 420-9555

Toyota Dealership

Toyota Dumaguete City

4741 Brgy. Tubtubon, Sibulan, Negros Oriental 6201

DL: (035) 419-9490 / (035) 522-0859

Toyota Dealership

Toyota Iloilo, Inc.

Gran Plains Subdivision, Jaro, Iloilo City, Iloilo

DL: (033) 320-6115 to 19

Toyota Dealership

Toyota Tacloban, Leyte, Inc.

Maharlika Hwy., Naga-naga, Tacloban City, Leyte

DL: (053) 325-2222

Toyota Dealership

Toyota Tagbilaran (TTB)

CPG North Avenue, Taloto District, Tagbilaran City, Bohol

DL: (038) 411-1341

Toyota Dealership

Toyota Roxas City (TRC)

Iloilo-Capiz Road, Brgy. Bolo, Roxas City, Capiz

DL: (038) 411-1341

Toyota Dealership

Toyota Butuan City

National Hwy., Libertad, Butuan City 8600

DL: (085) 815-0348 / (085) 341-8980

Toyota Dealership

Toyota Cagayan De Oro City, Inc.

Km. 3 National Hwy., Kauswagan, Cagayan De Oro City, Misamis Oriental

DL: (088) 858-9994 / 858-7770

Toyota Dealership

Toyota Davao City, Inc.

Km. 6 Lanang, Davao City, Davao Del Sur

DL: (082) 234-2994

Toyota Dealership

Toyota General Santos, Inc.

National Hwy., City Heights, General Santos City, South Cotabato

DL: (083) 554-2994

Toyota Dealership

Toyota Tagum City

Davao-Agusan National Hwy., Barangay Canocotan, Tagum City, Davao Del Norte

DL: (084) 655-2994

Toyota Dealership

Toyota Zamboanga City (TZC)

MCLL Highway, Brgy. Boalan, Zamboanga City, Zamboanga del Sur

Toyota Dealership

Genuine Parts and Oils

Toyota Genuine Parts and Oil

Use of non-genuine parts may affect your vehicle’s performance, reliability, can compromise your safety, void your warranty and could cost you more in the long run. Also, for your protection, Toyota recommends buying parts, or better yet, have your car serviced at authorized Toyota workshops since counterfeit parts exist in the market.

It can affect your car’s performance

Reliability

Can compromise your safety

Void your warranty

Could cost you in a long-run

Toyota Genuine Motor Oils are available in all Toyota Dealerships to ascertain your Toyota engine’s excellent performance. Toyota offer a variety of Motor Oils to cater to your engine car needs.

Toyota Genuine Parts and Oil
Toyota Genuine Parts and Oil

Warranty Coverage

Toyota Warranty Coverage

Toyota warrants that it will either repair or replace any Toyota supplied component part that is found to be defective in material or workmanship under normal use within a period of 36 months or 100,000 kilometers whichever comes first. Your Toyota’s warranty period begins on the date you received the vehicle.

All repairs covered by the warranty will be done at no charge except consumables such as oils, chemicals and brake pads. Some parts, like tires, batteries and audio systems have separate warranty coverage.

Should you decide to sell your car, the unexpired portion of the warranty is fully transferable to the new owner.

Insurance Claims

Toyota Insurance Claims

When an unfortunate event, such as a collision happens, Toyota workshops are the only ones that can bring back your vehicle from its original appearance.

Just bring the following:

Insurance Policy

Vehicle’s OR/CR

Driver’s License

Police Report/ Affidavit

And we will take care of the rest.

Safety Reminder

SAFETY REMINDERS

Toyota Safety Reminders
1
The front and rear portions of your vehicle are designed to absorb and reduce force of impact, Toyota requires that you always fasten your seatbelt while traveling as this serves as your primary protection during high impact frontal collision.
Toyota Safety Reminders
2
When travelling with a child, we strongly recommend that he be seated at the rear seat with seatbelts fasten at all times.
Toyota Safety Reminders
3
Most Toyota models are equipped with Supplement Restraint System (SRS) Airbags that inflate instantaneously during collision to support seatbelt protection and reduce the risk of high impact against the steering wheel, dashboard and windshield.
Toyota Safety Reminders
4
The SRS airbag may deploy if the impact is above the designed threshold level.
Toyota Safety Reminders
5
On a non movable object such as fixed barriers or rigid wall
Toyota Safety Reminders
6
Head-on collision.
Toyota Safety Reminders
7
And severe impact on the underside of the vehicle.
Toyota Safety Reminders
8
SRS airbags however, may not deploy if collision is at off-set.
Toyota Safety Reminders
9
Rear
Toyota Safety Reminders
10
Collision with poles or movable objects.
Toyota Safety Reminders
11
Side collision.
Toyota Safety Reminders
12
And roll-over.
Toyota Safety Reminders
13
Airbags deploy only once, in the event it activates, it will not again deploy in subsequent collisions.
Toyota Safety Reminders
14
As an added safety feature, your Toyota also comes with Toyota Genuine Floormats. These floormats come with clips that hold them in place, preventing pedal obstruction.
Toyota Safety Reminders
15
Worn floormats should only be replaced with Toyota Genuine Floormats available at the dealership.

© Toyota Motor Philippines