Lower Instrument Panel Airbag (Driver's Knee Airbag) on certain T

The following Toyota models are affected by the Customer Satisfaction Campaign for the Driver’s Knee Airbag retrofit:

The subject vehicle has been produced without Driver’s side knee airbag due to improper production specification, although sales documents such as the catalog described the driver’s knee airbag is installed. Even if the Driver’s side knee airbag is not equipped, the vehicle safety function is secured.

Customers will be notified by Toyota Motor Philippines Team through Official Notification Letter and will be invited by authorized Toyota Dealerships to conduct an inspection for the Airbag ECU and replace it with a new one, if necessary at NO COST. Customers may also check if the TOYOTA vehicle is included in any active Service Campaign at https://toyota.com.ph/service-campaign

Customers with vehicles included in the service campaign are highly encouraged to immediately set an appointment with any authorized Toyota dealer to perform the necessary vehicle repairs to prevent problems from occurring.                            

For more information or further inquiries, Customers may contact any authorized Toyota Dealerships or Toyota's Customer Assistance Center (CAC) Hotline  +632 8819 2912, email us at customerassistance@toyota.com.ph or direct message through TMP official Facebook page , or "Contact Support" via MyToyotaPH app.

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